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Twilio phone system and IVR
Numbers, voice menus, call routing and recordings that land in the customer record.
- Timeline
- 2–4 weeks
- from
- 1,500 EUR net
- Tools
- Twilio, HubSpot
Who it’s for
Companies that handle customers by phone and want to know who called, who answered and what was said, without buying a separate call-centre system.
How it works
A customer calls your number → hears a menu (“sales – 1, support – 2”) → the call goes to an available person → after the call, HubSpot shows an activity with duration and recording.
Requirements
Many countries require company registration documents before Twilio issues local numbers. We’ll walk you through it.